Welcome to NikahOne ("we", "our", or "us"). By downloading, installing, or using the NikahOne mobile application or website at https://nikahone.com (collectively, the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms of Use.
If you do not agree to these Terms, you must not use the Service.
These Terms of Use should be read together with our Privacy Policy, which explains how we collect and handle your personal data, and our Encryption Keys Help page, which explains your responsibility for managing your backup password.
Table of Contents
- 1. Eligibility
- 2. Acceptable Use
- 3. Profile Authenticity
- 4. User-Generated Content & Intellectual Property
- 5. Encryption & Message Backup Responsibility
- 6. Content Moderation & Reporting
- 7. Subscriptions, Payments & Refunds
- 8. Account Security
- 9. Disclaimer of Warranties
- 10. Limitation of Liability
- 11. Indemnification
- 12. Termination & Account Deletion
- 13. Modifications to the Service
- 14. Privacy Policy
- 15. Governing Law & Dispute Resolution
- 16. Contact
1. Eligibility
To use NikahOne, you must:
- Be at least 18 years of age
- Be legally eligible for marriage under the laws of your country or jurisdiction
- Provide accurate, truthful, and complete information during registration
- Not have been previously suspended or permanently banned from NikahOne
- Comply with all applicable local, national, and international laws
Family Profiles: Parents or guardians may create and manage profiles for their adult children (18+) with the child's knowledge and consent. The consenting adult is considered the account holder and is bound by these Terms.
2. Acceptable Use
You agree to use NikahOne respectfully and in accordance with Islamic values and these Terms. The following activities are strictly prohibited:
- Harassment, abuse, threats, or intimidation of other users
- Sharing explicit, obscene, or sexually inappropriate content
- Impersonating another person or creating a fake profile
- Soliciting money, gifts, or financial favours from other users
- Using the platform for advertising, commercial solicitation, or spam
- Scraping, crawling, or extracting user data by automated means
- Attempting to reverse-engineer, hack, or compromise the app or its infrastructure
- Sharing other users' personal information without their explicit consent
- Using NikahOne for any purpose other than finding a spouse through halal means
Violations may result in immediate account suspension or permanent termination without refund.
3. Profile Authenticity
- All profile information must be accurate, honest, and kept up to date
- Profile photos must be recent, clearly show your face, and must be of you only
- You must not use AI-generated, heavily edited, or misleading photos
- You are responsible for all activity on your account
- We reserve the right to request verification of any profile information
- Submitting false information is a material breach of these Terms and may result in immediate termination
4. User-Generated Content & Intellectual Property
A. Your Content
You retain ownership of all content you submit to NikahOne (photos, bio, messages). By uploading content, you grant NikahOne a limited, non-exclusive, royalty-free licence to store and display that content solely for the purpose of operating the Service.
You represent and warrant that you own or have the right to upload all content you submit, and that doing so does not infringe any third party's rights.
B. NikahOne's Intellectual Property
All platform features, design, code, logos, trademarks, and content created by NikahOne are the exclusive property of NikahOne. You may not copy, reproduce, distribute, or create derivative works from any part of the Service without our written permission.
C. Content You Must Not Upload
- Content you do not have rights to
- Photos or videos of other people without their consent
- Copyrighted material owned by third parties
- Content that violates any applicable law
5. Encryption & Message Backup Responsibility
NikahOne uses End-to-End Encryption (E2EE) for all messages. This means:
- Your private encryption key is generated on your device — NikahOne never has access to it
- We cannot read, recover, or decrypt your messages under any circumstances
- If you lose your private key (by logging out, uninstalling, or changing devices) without a backup, your messages are permanently unreadable
- You are solely responsible for creating and securely storing your backup password
- NikahOne cannot reset or recover your backup password
By using NikahOne, you acknowledge and accept that message loss due to key loss is your responsibility. For full details on how to protect your messages, read our Encryption Keys Help page →
6. Content Moderation & Reporting
- We reserve the right to review, remove, or restrict any content or profile that violates these Terms
- Users can report violations, fake profiles, or inappropriate behaviour directly from within the app
- We will investigate reports and take appropriate action, which may include warnings, suspension, or permanent ban
- Because messages are end-to-end encrypted, we cannot proactively moderate message content — users should report abusive behaviour using the in-app report function
- Repeated violations will result in permanent account termination
7. Subscriptions, Payments & Refunds
Billing
- Paid plans are billed on a recurring basis (monthly or as specified at checkout)
- Payment is processed via Google Play or our authorised payment gateway
- Prices are displayed in INR (₹) and may include applicable taxes
- We may change pricing with at least 30 days' prior notice
Cancellation
- You may cancel your subscription at any time from the app or Google Play
- Cancellation takes effect at the end of the current billing period
- Access to premium features continues until the billing period ends
Refunds
- Subscriptions purchased via Google Play are subject to Google Play's refund policy
- We may issue discretionary refunds within 7 days of purchase if the service was unused due to a verified technical fault on our part
- No refunds are issued for partial subscription periods or due to personal circumstances
- Accounts terminated for violating these Terms are not eligible for refunds
Free features: Core features remain free. Premium features require an active subscription. Free trial periods, if offered, will be clearly disclosed at the time of the offer.
8. Account Security
- You are responsible for maintaining the confidentiality of your login credentials
- You must not share your account with any other person
- You must notify us immediately at support@nikahone.com if you suspect unauthorised access to your account
- NikahOne will never ask for your password by email, SMS, or phone
- We are not liable for losses resulting from your failure to keep your credentials secure
9. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement
- Guarantee that the Service will be uninterrupted, error-free, or free from viruses
- Guarantee of a successful matrimonial match
- Accuracy or reliability of any user-provided content or profiles
NikahOne is a platform to facilitate introductions. We do not verify the identity, character, or suitability of any user. You are responsible for exercising your own judgment when interacting with other users, including in person.
10. Limitation of Liability
To the maximum extent permitted by applicable law, NikahOne and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- The conduct, actions, or misrepresentations of other users
- The accuracy of user-provided profile information
- Outcomes, harm, or losses arising from meetings or relationships formed through the platform
- Technical issues, service interruptions, or data loss
- Loss of encrypted messages due to lost encryption keys or backup passwords
- Unauthorised access to your account resulting from your failure to secure credentials
In no event shall NikahOne's aggregate liability exceed the amount you paid to NikahOne in the 3 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless NikahOne and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or in any way connected with (a) your use of the Service in violation of these Terms, (b) your User Content, or (c) your violation of any rights of another user or third party.
12. Termination & Account Deletion
By You
You may delete your account at any time from Settings → Account → Delete Account, or by emailing support@nikahone.com. For full details on data deletion, see our Privacy Policy – Section 12 →
By NikahOne
- We may suspend or terminate your account immediately for any violation of these Terms
- We may terminate accounts with 30 days' notice for any other reason
- Termination for policy violations is not eligible for a refund
Survival: Sections covering Intellectual Property, Limitation of Liability, Indemnification, and Governing Law survive termination of these Terms.
13. Modifications to the Service
NikahOne reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.
We may update these Terms at any time. We will notify you of material changes via an in-app notification or push notification. Continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes.
14. Privacy Policy
Your use of NikahOne is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains:
- What personal data we collect and why
- What Android permissions we use and for what purpose (including POST_NOTIFICATIONS)
- How your data is protected and encrypted
- Your data rights, including access, correction, and deletion
- Our Google Play Data Safety disclosures
- How to request account and data deletion
15. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved amicably through good-faith negotiations within 30 days of written notice.
If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts of Rampur, Uttar Pradesh, India.
16. Contact
For questions, concerns, or legal notices relating to these Terms of Use, contact us:
Phone
+91 96399 43806Address
NikahOne Legal Team, Rampur, Uttar Pradesh, India
We aim to respond to all legal inquiries within 7 business days.